Privacy Policy
How we collect, use, and protect your information.
Effective Date: March 2026
What Information We Collect
When you submit a contact form or request a quote, we collect your name, phone number, email address, and any details you provide about your garage door service needs. We also collect standard website analytics data (pages visited, device type, approximate location) through Google Analytics.
How We Use Your Information
- To respond to your service inquiry or quote request
- To schedule and perform garage door services
- To follow up on completed services
- To improve our website and services
- To send service reminders (only with your permission)
Who We Share It With
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and business, subject to confidentiality agreements.
Cookies & Analytics
We use Google Analytics cookies, and keep our own records of visits, to see how visitors use our site: which pages they view, which buttons they tap, and how they found us (for example the search engine or ad they came from). You do not need to make a choice to use this site.
Our own visit records are kept by State Line and are not sold or shared. They do not include your name, phone number, email or address. When you send us a request, it is linked to your visit so we know which page or ad brought you to us.
We also store a random visitor ID in your browser — a string of letters and numbers, not tied to your name until you tell us who you are. It is first-party (only State Line reads it, never shared with an ad network or other site, and it is not a third-party ad cookie). If you later contact us with a service request, this ID lets us connect that request to the pages you looked at on this site, before and after, so our staff can see what you were interested in. Clearing your browser's site data for statelinedoorlift.com removes it.
You can turn analytics off for this browser below. That stops both Google Analytics and our own visit records, and it will not affect anything else on the site.
Analytics is on for this browser.
Google Analytics is currently active here.
Text messages
We text only people who tick the text-message box on our forms. Our texts are about your request, your quote and scheduling. Message frequency varies. Message and data rates may apply.
Reply STOP to opt out at any time. Reply HELP for help.
We never share or sell mobile numbers or text-message consent to third parties for their marketing.
Marketing emails include an unsubscribe link.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected] or calling 816-616-8352.
Data Security
We implement reasonable security measures to protect your personal information. All form submissions are transmitted over HTTPS encryption.
Contact
Questions about this policy? Contact us at [email protected].